Terms & Conditions
Welcome to Burkovska Jewellery. By accessing or purchasing from our website, you agree to the following terms and conditions.
1. General Information
- This website is operated by Burkovska Jewellery based in Australia.
- All prices are listed in AUD and include GST where applicable.
- We reserve the right to update, change, or replace any part of these Terms & Conditions at any time.
2. Products & Descriptions
- Each jewellery piece is handmade and may vary slightly in shape, colour, or texture from product photos.
- Natural gemstones may contain small inclusions or variations, which are part of their beauty and not considered faults.
- We make every effort to display products accurately, but cannot guarantee exact colours due to screen differences.
3. Orders & Payments
- Orders are confirmed once full payment has been received.
- Payments are processed securely through [PayPal / Stripe / Afterpay, etc.].
- We reserve the right to refuse or cancel an order if fraudulent or suspicious activity is detected.
4. Shipping & Delivery
- We ship Australia-wide and internationally.
- Shipping times may vary depending on your location. Once dispatched, we are not responsible for delays caused by postal services or customs.
- International customers are responsible for any import duties or taxes applied by their country.
5. Returns & Exchanges
- We accept returns within 14 days of delivery for items in their original, unused condition.
- Custom-made or personalised jewellery is non-refundable unless faulty.
- Return shipping costs are the responsibility of the customer.
- Refunds are processed back to the original payment method once the item is received and inspected.
6. Care & Responsibility
- Jewellery should be handled with care. Avoid exposure to water, perfumes, and harsh chemicals.
- We are not responsible for damage caused by misuse or improper care.
7. Intellectual Property
- All designs, photographs, and content on this website remain the property of Burkovska Jewellery.
- They may not be copied, reproduced, or distributed without written consent.
8. Privacy
- Your privacy is important to us. We only use your personal information to process your order and communicate with you.
- For more details, see our Privacy Policy.
9. Contact
For any questions or concerns, please contact us:
support@burkovska-jewellery.com