Shipping policy
Shipping & Delivery
Online orders are processed Monday to Friday AEDT. We ship worldwide from our studio on the Central Coast in NSW, Australia using Australia Post Express International services.
Delivery times vary by destination:
| Destination | Timeframe | Costs |
| Australia | 1 - 3 business days | Free express for all orders |
| USA, Canada, UK | 5 - 10 business days | Flat rate of $50 for orders under $300AUD. Free for orders over $300AUD |
| New Zealand | 2 - 5 business days | Flat rate of #30AUD for orders under $200AUD. Free for orders over $200AUD. |
| All other countries | 7 - 21 business days | Shipping rates calculated at checkout |
NOTE ON CURRENCY: All shipping rates and order thresholds are processed in Australian Dollars (AUD). Your bank will automatically convert the final amount to your local currency based on the daily exchange rate.
PACKAGING Each piece of jewellery is carefully packaged in a protective box to help it arrive safely.
We take great care to wrap and present your order beautifully.
TRACKING YOUR ORDER Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can follow your journey directly via the carrier’s website.
DELIVERY ISSUES & LOST PACKAGES Every Burkovska Jewellery shipment is fully insured until it reaches your hands. If your package is delayed or appears lost in transit, please contact us at support@burkovska-jewellery.com immediately. We will manage the investigation with the carrier on your behalf to ensure a resolution.
CUSTOMS & IMPORT DUTIES Please note that international orders may be subject to local customs fees or import duties upon arrival in your country. These charges are the responsibility of the recipient.
Shipping rates are calculated live at checkout
NOTE ON CURRENCY: All shipping rates and order thresholds are processed in Australian Dollars (AUD). Your bank will automatically convert the final amount to your local currency based on the daily exchange rate.
PACKAGING Each piece of jewellery is carefully packaged in a protective box to help it arrive safely.
We take great care to wrap and present your order beautifully.
TRACKING YOUR ORDER Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can follow your journey directly via the carrier’s website.
DELIVERY ISSUES & LOST PACKAGES Every Burkovska Jewellery shipment is fully insured until it reaches your hands. If your package is delayed or appears lost in transit, please contact us at support@burkovska-jewellery.com immediately. We will manage the investigation with the carrier on your behalf to ensure a resolution.
CUSTOMS & IMPORT DUTIES Please note that international orders may be subject to local customs fees or import duties upon arrival in your country. These charges are the responsibility of the recipient.
Shipping rates are calculated live at checkout
NOTE ON CURRENCY: All shipping rates and order thresholds are processed in Australian Dollars (AUD). Your bank will automatically convert the final amount to your local currency based on the daily exchange rate.
PACKAGING Each piece of jewellery is carefully packaged in a protective box to help it arrive safely.
We take great care to wrap and present your order beautifully.
TRACKING YOUR ORDER Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can follow your journey directly via the carrier’s website.
DELIVERY ISSUES & LOST PACKAGES Every Burkovska Jewellery shipment is fully insured until it reaches your hands. If your package is delayed or appears lost in transit, please contact us at support@burkovska-jewellery.com immediately. We will manage the investigation with the carrier on your behalf to ensure a resolution.
CUSTOMS & IMPORT DUTIES Please note that international orders may be subject to local customs fees or import duties upon arrival in your country. These charges are the responsibility of the recipient.
Shipping rates are calculated live at checkout
NOTE ON CURRENCY: All shipping rates and order thresholds are processed in Australian Dollars (AUD). Your bank will automatically convert the final amount to your local currency based on the daily exchange rate.
PACKAGING Each piece of jewellery is carefully packaged in a protective box to help it arrive safely.
We take great care to wrap and present your order beautifully.
TRACKING YOUR ORDER Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can follow your journey directly via the carrier’s website.
DELIVERY ISSUES & LOST PACKAGES Every Burkovska Jewellery shipment is fully insured until it reaches your hands. If your package is delayed or appears lost in transit, please contact us at support@burkovska-jewellery.com immediately. We will manage the investigation with the carrier on your behalf to ensure a resolution.
CUSTOMS & IMPORT DUTIES Please note that international orders may be subject to local customs fees or import duties upon arrival in your country. These charges are the responsibility of the recipient.
Shipping rates are calculated live at checkout
NOTE ON CURRENCY: All shipping rates and order thresholds are processed in Australian Dollars (AUD). Your bank will automatically convert the final amount to your local currency based on the daily exchange rate.
PACKAGING Each piece of jewellery is carefully packaged in a protective box to help it arrive safely.
We take great care to wrap and present your order beautifully.
TRACKING YOUR ORDER Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can follow your journey directly via the carrier’s website.
DELIVERY ISSUES & LOST PACKAGES Every Burkovska Jewellery shipment is fully insured until it reaches your hands. If your package is delayed or appears lost in transit, please contact us at support@burkovska-jewellery.com immediately. We will manage the investigation with the carrier on your behalf to ensure a resolution.
CUSTOMS & IMPORT DUTIES Please note that international orders may be subject to local customs fees or import duties upon arrival in your country. These charges are the responsibility of the recipient.